Returns & Exchanges

At Thug Club, we prioritize the satisfaction of our community and offer a streamlined return process for items in original condition within 14 days of delivery. Please ensure all tags remain attached and garments are unworn to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Request

  Log into our returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Gear

  Securely pack the items in their original packaging, ensuring all Thug Club authenticity tags and labels are intact.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our team verifies the condition of your return, your refund will be processed to the original payment method within 5-7 business days.